Prices Effective March 1, 2014
GENERAL INFORMATION AND TERMS OF SALE
Orders may be placed by fax, e-mail, or by calling the toll free number. Customer Service Desk is open Monday-Thursday 8:15am – 4:00pm and Fridays 8:15- Noon. (EST). Have account number available.
Credit Card Only-We accept Visa, Mastercard, American Express and Discover.
Shipments will be FOB by Federal Express Ground. The maximum allowable size and weight for FedEx shipping is 130 united inches (length plus girth) and 150 lbs. Oversized packages will be shipped by Federal Express Freight.
All frames will be cut with a 1/8” allowance. Customer is responsible for measuring
Pack – A 25×30 Box $7.00
Pack – B 32×40 Box $9.00
Pack – C 35×47 Box $15.00
Pack – D 45×55 Box $17.00
If a moulding is out of stock we will notify you. We keep back orders on file and will call you when moulding is back in stock. No back orders will be sent without your confirmation.
When requesting a return please provide the invoice number. No returns will be authorized after 30 days from receipt of goods. Unfortunately, we cannot accept returns of items ordered in error.
We are not liable for loss or damage by the carrier. FedEx damage claims must be handled by us. In the event of damage, save the packaging for inspection. All claims must be filed within 10 days.
Prices are subject to change without notice, although we will always attempt to notify you in advance of any changes.
Hours of Business and Telephone Number
Monday thru Thursday – 8:15 a.m. to 4:00p.m Eastern Time
Friday – 8:15 a.m. to 12:00 p.m Eastern Time
Ordering TOLL FREE: 1-800-327-7961
Customer Service: 1-570-494-9918